Why Oak Lake RV
Our RV Customer Service is Number 1!
At Oak Lake RV, we truly believe service should be your #1 priority. That is why we are talking about it first here. Whether this service takes place before you even visit our dealership for the first time, or if you have a problem and want to be sure to take it somewhere qualified to get it fixed efficiently and effectively, our service team can take care of you. The reputation we have built with our customers confirms that we offer unbeatable service. We have a service department with as many technicians as RV dealerships that are twice our size.
Our Commitment to Expert Service
Our service team comprises factory-trained and RVIA-certified technicians, including two Master RVIA and Master ASE (Automotive) certified professionals. We are dedicated to continuous improvement and ongoing professional development to ensure our team remains at the forefront of the industry.
We employ comprehensive inspection checklists to ensure the quality and reliability of every unit we service. These include:
Our 60+ point checklist for:
- Motor Homes – A, B & C
And 40+ point checklist for:
- Fifth Wheels
- Destination Campers
- Tent camper
- Truck campers
- Park Models
- Travel Trailers
This checklist is the heart and soul of our dealership and dictates everything we do for you to make buying a camper or motor home as trouble-free an experience as possible! Our premier service staff and this checklist have saved customers thousands upon thousands of $$ in what would have been surprise repair costs! This can't be overstated!
Transparent Pricing & Exceptional Value:
We understand that customers travel from considerable distances (sometimes over 100 miles!) to visit us in East Central Minnesota. They come for our outstanding selection and, more importantly, our unbeatable prices. Our advertised prices are upfront and all-inclusive, covering everything from freight and inspection to batteries and LP gas—no hidden fees. Unlike other dealerships that add these fees after luring you in with a low advertised price, the only additional costs you'll find here are standard tax, title, license, and document fees.
Our unique business model allows us to offer exceptional value. As a family-run business operating since 1930 (with the campground property owned since 1915), our established infrastructure and multiple revenue streams significantly reduce overhead. Unlike traditional dealerships, we don't employ commissioned salespeople. You'll work directly with the owner or one of the Oak Lake team members, eliminating the typical layers of management and passing the savings directly to you.
A Different Kind of Dealership:
In most dealerships, which are modeled after a car dealership, you have a Sales Manager and Salesman between you and the owner. The salesman is paid on a commission. If the camper you are buying is used, the repairs come out of the commission- or the salesman's pocket. The traditional car-dealership model often creates a conflict of interest regarding pre-sale repairs. At Oak Lake RV, we've eliminated this conflict. Our technicians, with experience at other dealerships, have told us about frequent disagreements in their previous shops regarding what repairs would be covered. While we respect the hard work of other dealerships, we've eliminated many of these internal conflicts, creating a more efficient process. This translates to greater value and often more money in your pocket, whether you're buying new or used.
Knowledgeable Staff & Low-Pressure Environment:
Our team isn't just knowledgeable about service—we're experts in all aspects of RVs. We offer a low-pressure atmosphere where you can explore and ask questions without feeling pressured to buy.
If we don't have an immediate answer, we'll research or contact the factory to get you the information you need!
Best in Value
At Oak Lake RV we're dedicated to providing exceptional value with every purchase. Our experienced team ensures that value is present from the start, whether it's reflected in the initial price or through meticulous pre-delivery inspections and repairs that address potential issues before you take the keys. We're confident that choosing Oak Lake RV for your new or used motorhome, travel trailer, park model, truck camper, tent camper, or fifth wheel will result in significant savings for you. Become part of the Oak Lake RV family today!
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